The tangible elements of customer service, such as “delivery-as-promised”, aren’t too difficult to measure. It’s the intangible elements which are more tricky – but it’s these which are most important to your customers.
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Company Information: MORICON Mysteryshopper trades under MORICON Consultants Ltd.
Registered Office: Kemp House, 124 City Road, London, EC1V 2NX
Company Reg : 11282307 VAT Reg: 293304896